Customer Information Systems

February 23rd, 2010

FGW are planning to replace the existing help points and Customer Information System (CIS) at Islip and Bicester with a new system. Read the rest of this entry »

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FGW Customer Panel

February 22nd, 2010

FGW have revised their Customer Panel representation and are rolling Islip and Bicester in with 8 other stations, including Oxford. Therefore as from April our representative, Ian East, will cease to be on the Customer Panel.

If anyone is interested in becoming part of the new panel, please contact Ian or leave a message here and we’ll pass on your details. There are 3 evening meetings per year and four first class return rail tickets in return for your input.

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Notice board vandalism

February 15th, 2010

Unfortunately the Rail User Group notice board at Bicester Town station was vandalised at the weekend. If anyone has any information about this incident, please contact us.

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Passengers seek pledge on Bicester rail link services

February 13th, 2010

Today’s Oxford Times and this week’s Bicester Advertiser both have articles about the proposed upgrade to the Oxford-Bicester service. The Oxford Times has comments from OBRAG chairman Ian East, in particular about services stopping at Islip – click here to read the article.

The article in the Bicester Advertiser urges users to have their say on the type of replacement services available while the line in closed. The text of this article can be found here:
Bicester Advertiser 2010-02-11

The Bicester Advertiser also has the following advance warning:
“Rail passengers are being warned that services from Oxford will be affected by engineering work over the weekend of February 20-21. The line north of Oxford will be closed both days, with buses replacing FGW trains to Islip and Bicester Town”

This is also on the FGW website (although this mentions engineering on Saturday only).

Posted in Chiltern Railways, First Great Western, News, Timetable | 1 Comment »

Article from Rail Magazine 27 Jan 2010

February 11th, 2010

Click the following link to read this article about Chiltern’s plans for the new Oxford-London route from Rail Magazine:
Rail Magazine 27 Jan 2010

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Posted in Chiltern Railways, Network Rail, News | No Comments »

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